Terms of Use
Effective Date: September 29, 2026
Welcome to Concrete. Please read on to learn the rules and restrictions that govern your use of our Concrete offering and platform made available through our sites located at https://www.concrete.xyz/ and https://concretefoundation.xyz/ (together with their subdomains, each, a “Site” and collectively, the “Sites”). References to the “Services” in these Terms mean the Sites, the Vaults and Deployment Strategies (each as defined below) and the offering and platform made available on the Sites, collectively. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at the following (the “Support Contacts”):
Email: [email protected]
Discord: https://discord.gg/concretexyz (the “Discord Server”).
These Terms of Use (the “Terms”) are a binding contract between you and the following applicable Concrete entity or entities (each such entity, as applicable to the portion of the Services you use, “Concrete,” “we” and “us”): (a) with respect to use of the Foundation Site (as defined below) and governance matters, CONCRETE FOUNDATION, a Cayman Islands foundation company (“Concrete Foundation”); and (b) with respect to the Sites other than the Foundation Site, the Concrete application, the Vaults and the Deployment Strategies, CONCRETE NETWORK SERVICES LTD, a British Virgin Islands company (“CNS”). These Terms govern the relationship between users of the Services and Concrete. Separate from the Services relationship, Concrete Network, Ltd. is the person seeking admission to trading of the Concrete token (“CT”) under Regulation (EU) 2023/1114 (“MiCAR”) and may bear statutory liability in that capacity. To the extent any provision of these Terms (including limitations of liability, dispute resolution, or governing law provisions) conflicts with mandatory rights or remedies available to CT holders under MiCAR or other applicable mandatory law, such provisions will not apply to the extent of the conflict. Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document as well as those in the Privacy Policy and any other relevant policies. Your use of or participation in certain Services may also be subject to additional policies, rules and/or conditions, including Concrete’s Vault Terms (as defined below) and other applicable terms (“Additional Terms”), which are incorporated herein by reference, and you understand and agree that by using or participating in any such Services, you agree to also comply with these Additional Terms.
Please read these Terms carefully. They cover important information about Services provided to you and any charges, taxes, and fees we bill you. These Terms include information about future changes to these Terms, limitations of liability, a class action waiver and resolution of disputes by arbitration instead of in court. PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION AGREEMENT SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Will these Terms ever change?
We are constantly trying to improve our Services, so these Terms may need to change along with our Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on the Sites, send you an email, and/or notify you by some other means.
If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
What about my privacy?
Concrete takes the privacy of its users very seriously. For the current Concrete Privacy Policy, please click here. We do not knowingly collect or solicit personally identifiable information from children under 18 years of age; if you are a child under 18 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided us with personal information, please contact us at [email protected] or through the Discord Server.
What about the Concrete Foundation Site?
The Sites include the website located at https://concretefoundation.xyz/ and its subdomains (the “Foundation Site”). The Foundation Site is primarily an informational resource about Concrete Foundation, CT and related governance matters, and Concrete Foundation is the provider of the Foundation Site. You do not need to connect a Wallet (as defined below) to view publicly available information on the Foundation Site. The Foundation Site may also make available functionality through which eligible users can claim CT using third-party technology, and may link to other portions of the Services or to third-party websites or services, including to stake CT, verify a distribution or view blockchain records.
CT is issued by Concrete Network, Ltd., which is responsible for the minting and initial distribution of CT. Any claim of CT is subject to the eligibility requirements, jurisdictional restrictions and other terms applicable to the claim (the “Claim Terms”). The Claim Terms are provided by, and are between you and, Concrete Network, Ltd.; neither Concrete Foundation nor CNS is a party to the Claim Terms. If these Terms conflict with the Claim Terms in relation to a claim of CT or the claim functionality on the Foundation Site, the Claim Terms control. The claim functionality may rely on third-party technology, including Merkl, and your use of any separate third-party website, wallet or service is also subject to that third party’s applicable terms. CT claimed under the Claim Terms is not a Native Concrete Reward or a Protocol-Generated Reward (each as defined below) for purposes of these Terms.
Provisions of these Terms that refer to Wallets, Vaults, Vault Holdings, Concrete Assets, Deployment Strategies, Withdrawal Restrictions, fees or Rewards (each as defined below) apply only to the extent you use those features of the Services, whether through the Foundation Site (including when you connect a Wallet to claim CT) or otherwise. All other provisions of these Terms, including those relating to Content, restrictions on use, third-party websites and services, warranty disclaimers, limitations of liability, indemnity, choice of law and dispute resolution, apply to your use of the Foundation Site. Nothing on the Foundation Site is an offer to sell or a solicitation of an offer to buy CT or any other digital asset, or legal, financial, investment or tax advice.
How do I start using Concrete?
A “Wallet” is an intangible Web3-compatible medium that secures a set of cryptographic keys for a user enabling them to sign arbitrary messages on behalf of third party applications. This includes signature of cryptocurrency transactions enabling the user to control cryptocurrency and other digital assets (collectively, “Digital Assets”). You may be required to link your Wallet to our platform interface to access the Services, and provide us with your Wallet address and certain other information and data, such as your contact information. You may not link any Wallet to our platform interface that you do not have the right to use, or otherwise provide any inaccurate or incomplete information with the intent to impersonate another person. You may not transfer or provide access to your linked Wallet to anyone who has not accepted and agreed to comply with these Terms. We will not request, hold or control your cryptographic key.
You represent and warrant that you are an individual of legal age to form a binding contract. If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization’s or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
You also represent and warrant that you are not, and are not owned or controlled by, or acting on behalf of or for the benefit of, any person that is, the subject or target of any sanctions administered or enforced by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), the United Nations Security Council, the European Union, or His Majesty’s Treasury of the United Kingdom (including as extended to the British Virgin Islands and the Cayman Islands), or any other applicable sanctions authority, as updated from time to time.
Additionally, you may be able to access certain parts or features of the Services by using your account credentials from other services (each, a “Third Party Account”). By using the Services through a Third Party Account, you permit us to access certain information from such account for use by the Services. You are ultimately in control of how much information is accessible to us and may exercise such control by adjusting your privacy settings on your Third Party Account. Your use of a Third Party Account to access our Services is done entirely at your own risk, and we do not control the information that you provide to a Third Party Account.
Can I use Concrete anywhere?
Except for access to publicly available informational Content on the Sites, we do not allow access to or use of the interactive features of the Services from certain jurisdictions, including any regions or jurisdictions subject to international sanctions or embargoes administered or enforced by OFAC, the United Nations Security Council, the European Union, or His Majesty’s Treasury of the United Kingdom (including as extended to the British Virgin Islands and the Cayman Islands), or any other applicable sanctions authority, as updated from time to time, and any other regions that Concrete may designate as restricted from time to time (“Restricted Jurisdictions”). The Restricted Jurisdictions may differ for particular features of the Services, including claims of CT, and the applicable list for each is identified here. Concrete may, in its sole discretion and capacity, determine which jurisdictions are Restricted Jurisdictions and update the list of Restricted Jurisdictions without notice to you. You are not eligible to access, use or interact with any Wallet-connected, transactional or other interactive feature of the Services if you are located in or a habitual resident of any Restricted Jurisdiction, including connecting a Wallet, claiming or staking CT, or accessing any Vault or Deployment Strategy. You represent, warrant, and agree that you will not: (i) access, use or interact with any interactive feature of the Services in any manner if you are located in or habitually resident in any Restricted Jurisdictions; and (ii) bypass, circumvent or attempt to bypass or circumvent any technological or other measures or safeguards we implement in connection with the Services, including, without limitation, geoblocking, geofencing and similar measures used to block, restrict or limit access to our Services from any Restricted Jurisdictions. For clarity, the foregoing does not prohibit you from viewing publicly available informational Content on the Sites solely because you are located in a Restricted Jurisdiction. The availability of the Services does not constitute an offer, solicitation, or invitation by us for the use of the Services in any Restricted Jurisdiction or other jurisdiction where access or use may be unlawful. Concrete shall not be liable for any breach of any local, national, federal, state, or other laws, rules, or regulations that may occur as a result of your access to or use of the Services.
How can I use my Wallet and the Services?
You may only use the Services for your own internal and personal use, not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws, regulations, rules, and treaties that apply to you. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We are not responsible for your use of the Services in a way that breaks the law.
You are solely responsible for storing and safeguarding all passwords, private keys, recovery phrases, and any other credentials associated with accessing, using, and recovering access to your Wallet (“Wallet Credentials”). Any unauthorized access to your Wallet could result in the loss or theft of any asset that may be held in your Wallet, including any linked financial information such as bank accounts and financial information. You agree to use reasonable efforts to prevent unauthorized access to, or use of, your Wallet. You must protect the security of your Wallet Credentials and any other access tools. You are responsible for any and all activity associated with your Wallet. If you notice any unauthorized or suspicious activity in connection with or relating to your Wallet or Wallet Credentials, you agree to notify Concrete immediately through the Support Contacts.
Given the decentralized nature of the Services, Concrete is not and will not act as your intermediary, agent, advisor, or custodian, and does not have any fiduciary responsibility or obligation to you with respect to your use of the Services or otherwise. All Digital Assets transactions through the Services are irreversible, final, and non-refundable. You acknowledge and agree that you are responsible for maintaining possession, custody, and control (directly or through a third-party wallet provider, custodian, Third Party Account, or Third Party Integration) over your Digital Assets and will be solely responsible for any investment, borrowing, earning, lending or yield strategies (each, a “Deployment Strategy”) deployed for any Vault (as defined below) you use or that you otherwise choose to implement with respect to Digital Assets, including, without limitation, any and all losses of Vault Holdings or that may otherwise result from the implementation of such strategies.
How can I use Vaults to manage my Digital Assets?
The Services allow you to continuously reallocate Digital Assets through a unified user experience across multiple chains and protocols. You may use the Services or third-party application programming interfaces, services or products integrated with or incorporated into the Services (“Third Party Integrations”), to earn, borrow or protect these Digital Assets by making deposits of Digital Assets (each, an “Asset Deposit”) into any one of Concrete’s digital ERC-4626 standard vaults (each, a “Vault” and the total Digital Assets therein at any given time, “Vault Holdings”). For each Asset Deposit, Concrete may issue you tokens that represent the value of Vault Holdings (“Concrete Assets”). For information regarding Concrete Assets, please visit our Concrete Assets page. Concrete Assets can be used as collateral within the Concrete ecosystem, providing you with the option to easily borrow Digital Assets against Vault Holdings.
Each Vault leverages various Deployment Strategies and by making an Asset Deposit, you acknowledge and agree that Vault Holdings may be deployed programmatically across multiple Deployment Strategies, chains, exchanges and blockchain ecosystems. Determining what Vault is right for you is an individualized decision depending on the level of automation and liquidity you are looking for and your preferred risk tolerance. Not every Vault will be compatible with every blockchain or protocol, and by using a Vault or deploying any Deployment Strategy you acknowledge and agree that Concrete operates within the constraints of third party blockchain ecosystems. For information about available Vaults and deposit and withdrawal terms, please visit our Earn page and the webpages describing each individual Vault available through the Earn page (collectively, “Vault Terms”). Certain Vaults may be subject to lock-up periods, unbonding periods, cooldown periods, gating mechanisms, or other restrictions that limit or delay your ability to withdraw Vault Holdings or redeem Concrete Assets ("Withdrawal Restrictions"). The duration and terms of any Withdrawal Restrictions vary by Vault and are set forth in the applicable Vault Terms. During the period of any applicable Withdrawal Restrictions, the value of impacted Vault Holdings may fluctuate and you may not be able to access, transfer, or withdraw such Vault Holdings. By making an Asset Deposit into a Vault, you hereby expressly acknowledge and agree that you have read, understood and accepted all applicable Vault Terms, including all applicable Withdrawal Restrictions.
Will Vaults and Vault Holdings always be available?
Concrete may, at Concrete’s sole discretion, deprecate and restrict access to your Vault at any time (“Deprecation”). Vaults may be deprecated, for example, when a given Deployment Strategy, campaign or position ends or, at Concrete’s sole discretion, as part of Concrete’s ongoing efforts to optimize capital efficiency and maintain a sustainable protocol architecture. Concrete regularly assesses the performance, usage and strategic fit of all live Vaults. When a Vault enters Deprecation, Concrete will make a mechanism available to you, which may be automated, to access and redeem Vault Holdings and Rewards in the Vault for a designated period after Deprecation (the “Withdrawal Period”) and your ability to make Asset Deposits into the Vault will be permanently disabled. The Withdrawal Period may vary from Vault to Vault. Any Vault Holdings in a Vault following Deprecation will not earn any additional yield, but previously earned Vault Holdings and Rewards will remain claimable during the Withdrawal Period. YOU ACKNOWLEDGE AND AGREE IT IS YOUR OBLIGATION TO MONITOR YOUR VAULTS AND PROMPTLY REDEEM ALL VAULT HOLDINGS AND REWARDS FOLLOWING DEPRECATION, IN ANY EVENT WITHIN THE APPLICABLE WITHDRAWAL PERIOD. IF YOU FAIL TO WITHDRAW VAULT HOLDINGS AND REWARDS FROM A VAULT DURING THE WITHDRAWAL PERIOD, YOU ACKNOWLEDGE AND AGREE THAT SUCH VAULT HOLDINGS MAY BE MIGRATED TO ANOTHER VAULT, REWARDS MAY BE FORFEITED AND YOU MAY BE RESPONSIBLE FOR PAYING COSTS AND FEES ASSOCIATED WITH THE CREATION OF A NEW VAULT AND THE TRANSFER OF VAULT HOLDINGS AS A NEW ASSET DEPOSIT.
For a list of Vaults that have been deprecated and more information about Deprecation and withdraw of Vault Holdings and redemption of Rewards, please review the Deprecation Guide and for more information about withdrawals during Withdrawal Period you may contact support in the Concrete Discord Support Channel or at [email protected].
What about AI-powered Services?
Some of Concrete’s Services or components thereof may be powered by artificial intelligence (“AI”). You may, accordingly, interact with AI-powered technology made available by Concrete (“AI Services”). Due to the nature of AI, it is possible that information, positions, strategies and predictions generated through your use of any Services may be incomplete or inaccurate. Before leveraging any such information, positions, strategies and predictions, you are responsible for making your own determination that they are suitable, and you are solely responsible for any reliance on the accuracy, completeness, or usefulness thereof.
What about messaging?
As part of the Services, you may receive communications through the Services, including messages that Concrete sends you (for example, via email).
Are there restrictions in how I can use the Services?
You represent, warrant, and agree that you will not access, use, or interact with the Services for any purpose not reasonably intended by Concrete or in a manner that:
- infringes or violates the intellectual property rights or any other rights of anyone else (including Concrete);
- violates, or promotes or facilitates the violation of, any law or regulation, including, without limitation, any applicable export control laws or privacy laws;
- is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
- exploits the Services or any third-party website or services for any commercial purpose not authorized by Concrete;
- jeopardizes the security of your Wallet Address, Vaults or Vault Holdings or anyone else’s (such as allowing someone else to use or access the Services as you);
- attempts, in any manner, to obtain the password, account, Vaults or other security information from any other user;
- takes control of or manipulates the value of anyone else’s funds (whether in their Vaults or Wallet);
- violates the security of any computer network, or cracks any passwords or security encryption codes;
- uploads, transmits, or introduces any virus, worm, Trojan horse, time bomb, cancel bot, malware, or other harmful or malicious computer code, file or program to the Services;
- runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
- “crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through the use of manual or automated means);
- copies or stores any significant portion of the Content; or
- decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.
You also represent and warrant that you will not engage in any attack (including, for example, any denial-of-service attack) on, hack of, activity that interferes with the Services, or exploit any smart contract in connection with the use of the Services. A violation of any of the foregoing is grounds for termination of your right to use or access the Services.
What are my rights in the Services?
The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including Concrete's) rights.
Subject to these Terms, we grant each user of the Services a worldwide, royalty-free, non-exclusive, non-sublicensable, and non-transferable license to use Content solely for purposes of using the Services. Use, reproduction, modification, distribution, or storage of any Content for any purpose other than using the Services is expressly prohibited without prior written permission from us. You understand that Concrete and its licensors own the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services. The Services may allow you to copy or download certain Content, but please remember that even where these functionalities exist, all the restrictions in this section still apply.
Who is responsible for what I see and do on the Services?
Any information or Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such Content originated, and you access all such information and Content at your own risk, and we aren’t liable for any errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can’t guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services.
You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it.
The Services may contain links or connections to third-party websites or services that are not owned or controlled by Concrete, including options to access the Services through Third Party Accounts or Third Party Integrations. When you access Third Party Accounts, Third Party Integrations, third-party websites or use third-party services, you accept that there are risks in doing so, and that Concrete is not responsible for such risks.
Concrete has no control over, and assumes no responsibility for, the operation of or content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Accounts, Third Party Integrations, third-party websites or by any third party that you interact with through the Services. You acknowledge and agree, for example, that some Vault interfaces may be managed by third parties. Concrete will not and cannot monitor, verify, censor or edit the content or operation of any Third Party Accounts, Third Party Integrations, third-party website or service. You may not be able to recover any Digital Assets that you have sent out of your Wallet, and we will not be responsible to you for any losses you suffer as a result of the general volatility of the value of Digital Assets or of any Digital Assets, including, without limitation, any Vault Holdings or Concrete Assets, that you transmit or send through a Third Party Account, Third Party Integration, third-party website or service. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize or otherwise applicable to the providers of any Third Party Account and Third Party Integration. By using the Services, you release and hold us harmless from any and all liability arising from your use of any Third Party Account, Third Party Integration, third-party website or service. Unless expressly stated in a separate written agreement between you and such third party, no third-party platform, third-party wallet provider, custodian, Protocol Counterparties (as defined below), Third Party Account or Third Party Integration provider or other service provider through which you access the Services endorses, recommends, guarantees, or assumes any responsibility for any Vault, Deployment Strategy, or any other aspect of the Services. Any third party providing access to the Services acts solely as a technology or infrastructure provider, your decision to participate in any Vault or Deployment Strategy is made solely at your own independent direction and risk, and any agreements created between you and any such third party is not binding on Concrete, nor is Concrete liable for, or obligated to enforce, any such agreements.
Your interactions with organizations and/or individuals found on or through the Services, including any Concrete partners you may interact with, third party blockchain providers and interactions involving any payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties, including any third-party wallet providers, custodians, Protocol Counterparties or third party providers of Third Party Accounts or Third Party Integrations. You agree that Concrete shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, including, without limitation, any slippage lost when trading through the Services or a third party.
If there is a dispute between participants on this site or Services, or between users and any third party, you agree that Concrete is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release Concrete, its directors, supervisors, officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. You shall and hereby do waive California Civil Code Section 1542 or any similar law of any jurisdiction, which says in substance: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
Will Concrete ever change the Services?
We’re always trying to improve our Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We’ll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn’t always practical. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.
Do the Services cost anything?
For each transaction conducted through the Services, Concrete may charge transaction fees and any borrowing transactions may be subject to the payment of borrowing interest rates to the applicable lending protocol or counterparty. There also may be opening, yield, foreclosure, liquidation protection and loan protection claim fees and similar transaction costs and fees applicable to certain Vaults and Deployment Strategies, along with borrowing interest rates applicable to borrowing transactions. No fee is payable to Concrete for a claim of CT. Please see our Fee Page for a description of our current pricing model which may be subject to change from time to time. Please note that any payment terms presented to you in the process of using or signing up for the Services are deemed part of these Terms. We may bill you for these amounts directly through your Wallet.
YOU MUST PROVIDE CURRENT, COMPLETE, AND ACCURATE WALLET INFORMATION AND PROMPTLY NOTIFY US IF YOUR WALLET ADDRESS BECOMES UNAVAILABLE OR SUBJECT TO ANY LOSS OF ACCESS OR THEFT OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR WALLET ADDRESS.
What if I want to stop using the Services?
You’re free to do that at any time by contacting us through the Support Contacts or unlinking your Wallet; please refer to our Privacy Policy, as well as the licenses above, to understand how we treat information you provide to us after you have stopped using our Services.
Concrete is also free to terminate (or suspend access to) your use of the Services for any reason in our discretion, including your breach of these Terms. Concrete has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.
Termination may result in the destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account.
Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us, including without limitation the arbitration agreement.
Are rewards available?
From time to time, Concrete may, at Concrete’s discretion, offer certain rewards points or incentives in connection with your use of the Services (“Native Concrete Rewards”), and our business partners may, at their sole discretion, offer certain token rewards or other incentives through the Services (“Protocol-Generated Rewards” and together with Native Concrete Rewards, “Rewards”). For details of any current Rewards offers, if any, please see our Rewards Page. Concrete reserves the right to modify, terminate, or revoke any Rewards at any time at Concrete's discretion for any reason or for no reason whatsoever. All Native Concrete Rewards are subject to any other terms, conditions, and restrictions set forth on the Services or presented in connection with the Native Concrete Rewards (“Native Concrete Rewards Terms”). All Protocol-Generated Rewards are issued by our business partners directly and, for the avoidance of doubt, are not issued by or on behalf of Concrete. Protocol-Generated Rewards are subject to the issuing party’s terms, conditions, and restrictions as may be presented to you through the Services (“Protocol-Generated Rewards Terms”). You will be notified through the Services if any Rewards are available to you. Rewards are not your property and may not be assigned or transferred to any person (including upon death or as a part of a domestic relations matter) except as otherwise expressly and unambiguously set forth in the applicable Native Concrete Rewards Terms or Protocol-Generated Rewards Terms. Native Concrete Rewards have neither cash value, surrender value, transfer value nor any other value of any kind until and to the extent they are actually redeemed by Concrete in Concrete’s sole discretion. Notwithstanding any term to the contrary in these Terms or any Additional Terms, any Native Concrete Rewards provided to you do not include and shall not be deemed to be CT or any other Digital Asset delivered to your Wallet. Such CT and Digital Assets constitute your property and are subject to applicable terms under which such CT or Digital Assets were distributed. The value and the terms and conditions on any transfers, claims, or redemptions of Protocol-Generated Rewards shall be solely determined by the issuing party as set forth in the Protocol-Generated Rewards Terms, and Concrete shall have no responsibility or liability for any enforcement or breach of Protocol-Generated Rewards Terms. You acknowledge and agree that the Protocol-Generated Rewards Terms are entered into solely by and between you and the issuing party and that Concrete is not a party thereto. Concrete does not make any representations or warranties with respect to Protocol-Generated Rewards or any issuing party. All redemptions of Native Concrete Rewards are final. The sale or barter of any Native Concrete Rewards, other than by us, is expressly prohibited. If you remove the link between your Wallet and our platform interface, all Rewards issued to and associated with your account will be forfeited and will not be refundable or redeemable for any value.
What else do I need to know?
Warranty Disclaimer. Concrete and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Concrete and all such parties together, the “Concrete Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services, and the Concrete Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Concrete Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services. THE SERVICES AND CONTENT ARE PROVIDED BY CONCRETE (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, THAT USE OF THE SERVICES IS LAWFUL IN ANY PARTICULAR JURISDICTION OR THAT USE OF OR THE ABILITY TO MAKE WITHDRAWALS THROUGH THE SERVICES OR ANY LIQUIDATION OR FORECLOSURE FEATURES WILL BE UNINTERRUPTED, UNRESTRICTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. YOU ACKNOWLEDGE AND AGREE THAT CERTAIN CONTENT MADE AVAILABLE THROUGH THE SERVICES IS GENERATED THROUGH THE USE OF NON-HUMAN TOOLS, PLATFORMS AND/OR OTHER TECHNOLOGIES POWERED BY AI. CONCRETE IS UNABLE TO GUARANTEE THE SUITABILITY, ACCURACY, QUALITY, SECURITY, LEGALITY AND RELIABILITY OF AI SERVICES, INCLUDING ANY CONTENT PRODUCED THROUGH THE USE OF AI SERVICES. ANY SUCH CONTENT MAY NOT BE USED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE OR INFORMATION AND CONCRETE MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER REGARDING SUCH CONTENT, WHICH IS PROVIDED “AS IS” AND SHOULD BE USED AT YOUR OWN RISK. GIVEN THE PROBABILISTIC NATURE OF MACHINE LEARNING, USE OF AI SERVICES MAY IN SOME SITUATIONS RESULT IN INCORRECT OR INACCURATE INFORMATION.
WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT CONCRETE DOES NOT OWN OR CONTROL, AND ASSUMES NO RESPONSIBILITY FOR, THE UNDERLYING SOFTWARE PROTOCOLS WHICH GOVERN THE OPERATION OF CERTAIN DIGITAL ASSETS ON BLOCKCHAIN NETWORKS. GENERALLY, THE UNDERLYING PROTOCOLS ARE OPEN SOURCE, AND ANYONE CAN USE, COPY, MODIFY, AND DISTRIBUTE THEM. WE ASSUME NO RESPONSIBILITY FOR THE OPERATION OF THE BLOCKCHAIN NETWORKS OR UNDERLYING PROTOCOLS, AND DO NOT GUARANTEE THE FUNCTIONALITY OR SECURITY THEREOF. THROUGH USE OF THE SERVICES, YOU MAY BE ABLE TO EMPLOY DEPLOYMENT STRATEGIES AND USE DIGITAL ASSETS THAT ARE LEVERAGED VIA SMART CONTRACT TECHNOLOGY TO LENDING PROTOCOLS AND VAULTS THAT AUTOMATE HOW THESE DIGITAL ASSETS ARE HANDLED AND INVESTED. YOU ACKNOWLEDGE AND ACCEPT THE RISKS OF LEVERAGING BLOCKCHAIN NETWORKS AND DIGITAL ASSET PROTOCOLS AND AGREE THAT CONCRETE IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OF VALUE, ESTIMATED YIELD VALUE, VAULT HOLDINGS OR DIGITAL ASSETS (AS MAY BE APPLICABLE) YOU MAY EXPERIENCE AS A RESULT OF LEVERAGING THESE TECHNOLOGIES OR AS A RESULT OF CONCRETE’S IMPLEMENTATION OF A LOAN FORECLOSURE OR DEPRECATION PRIOR TO AN ANTICIPATED LIQUIDATION OR A LIQUIDATION OR DEPRECATION OF YOUR ACCOUNT OR VAULT WHEN COLLATERAL VALUE OR THE AMOUNT OF VAULT HOLDINGS DROPS BELOW THE THRESHOLD REQUIRED TO KEEP A PARTICULAR BORROW POSITION OPEN. YOU ACKNOWLEDGE AND ACCEPT THAT CONCRETE HAS NO RESPONSIBILITY TO ASSIST YOU WITH UNSUPPORTED DIGITAL ASSETS, THIRD PARTY APPLICATIONS, THIRD PARTY ACCOUNTS, THIRD PARTY INTEGRATIONS OR ANY UNDERLYING SOFTWARE PROTOCOLS. YOU FURTHER ACKNOWLEDGE AND ACCEPT THAT CONCRETE HAS NO RESPONSIBILITY TO SUPPORT ANY PARTICULAR VAULT, THIRD-PARTY WALLET PROVIDER, CUSTODIAN, PROTOCOL COUNTERPARTIES, THIRD PARTY ACCOUNT, THIRD PARTY INTEGRATION OR THIRD PARTY APPLICATIONS YOU MAY WISH TO LEVERAGE TO BORROW, TRANSFER, OR EXCHANGE DIGITAL ASSETS.
YOU ACKNOWLEDGE AND ACCEPT THAT VAULTS AND DEPLOYMENT STRATEGIES MAY INVOLVE EXPOSURE TO THIRD-PARTY PROTOCOLS, MONEY MARKETS, LENDING PLATFORMS, AND OTHER COUNTERPARTIES (“PROTOCOL COUNTERPARTIES”). CONCRETE DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR THE SOLVENCY, PERFORMANCE, SECURITY, OR AVAILABILITY OF ANY PROTOCOL COUNTERPARTIES. YOU FURTHER ACKNOWLEDGE THAT LIQUIDITY CONDITIONS MAY AFFECT YOUR ABILITY TO WITHDRAW VAULT HOLDINGS OR REALIZE EXPECTED YIELDS, AND THAT DURING PERIODS OF MARKET STRESS OR PROTOCOL CONGESTION, WITHDRAWALS MAY BE DELAYED, GATED, OR SUBJECT TO SLIPPAGE OR OTHER ADVERSE CONDITIONS.
DEALING OR TRADING IN DIGITAL ASSETS IS INHERENTLY RISKY, AS THE PRICES OF OR VALUE OF DIGITAL ASSETS AND YOUR ACCOUNT CAN FLUCTUATE AND CHANGE RAPIDLY. CONCRETE CANNOT, AND DOES NOT, REPRESENT OR GUARANTEE THAT THE VALUE OF ANY DIGITAL ASSETS THAT YOU BORROW, PROVIDE, OR EXCHANGE VIA THE SERVICES OR OF ANY CONCRETE ASSETS WILL NOT CHANGE, DIMINISH, OR FALL. YOU THEREFORE BUY, BORROW, SELL, AND REDEEM ANY DIGITAL ASSETS, VAULT HOLDINGS, CONCRETE ASSETS AND REWARDS THROUGH THE SERVICES AT YOUR OWN RISK.
No Financial Advice. WHILE THE SERVICES MAY ALLOW YOU TO EXPLORE AND COMPARE RATES BETWEEN MONEY MARKETS, TRACK AND MANAGE LOAN HEALTH FROM MULTIPLE LENDERS, LEVERAGE VAULTS MADE AVAILABLE THROUGH THE SERVICES AND ACCESS LOAN PROTECTION FEATURES, YOU ACKNOWLEDGE AND AGREE THAT CONCRETE IS NOT A FINANCIAL INSTITUTION OR INVESTMENT ADVISOR AND THAT YOUR RELIANCE ON ANY OF THE ABOVE IS AT YOUR OWN RISK. ANY INFORMATION AND CONTENT PROVIDED THROUGH THE SERVICES IS FOR INFORMATIONAL PURPOSES AND IS NOT INTENDED TO PROVIDE LEGAL, FINANCIAL, INVESTMENT, EARNING OR TAX ADVICE. WE CANNOT GUARANTEE THE ACCURACY, COMPLETENESS, OR TIMELINESS OF INFORMATION OR CONTENT PROVIDED, INCLUDING, WITHOUT LIMITATION, IN CONNECTION WITH PROTOCOLS ACCESSIBLE THROUGH THE SERVICES. YOU SHOULD NOT TAKE, OR REFRAIN FROM TAKING, ANY ACTION BASED ON ANY INFORMATION OR CONTENT CONTAINED IN OR MADE AVAILABLE THROUGH THE SERVICES. YOU ALONE ARE RESPONSIBLE FOR DETERMINING WHETHER ANY DIGITAL ASSETS TRANSACTION IS APPROPRIATE FOR YOU BASED ON YOUR PERSONAL OBJECTIVES, FINANCIAL CIRCUMSTANCES AND RISK TOLERANCE.
Limitation of Liability. NOTHING IN THESE TERMS LIMITS, RESTRICTS, OR EXCLUDES ANY RIGHTS OR REMEDIES AVAILABLE UNDER MiCAR OR OTHER APPLICABLE MANDATORY LAWS. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE CONCRETE PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY CHANGE IN VALUE OF ANY DIGITAL ASSETS, (D) ANY CHANGE IN APPLICABLE LAWS, REGULATIONS, RULES OR POLICIES, (E) THE MALFUNCTION OR UNEXPECTED OR UNINTENDED FUNCTION OF ANY BLOCKCHAIN TECHNOLOGY (INCLUDING ANY FEATURES OF THE SERVICES THAT MAY INTEGRATE, EMBED OR RELY ON BLOCKCHAIN TECHNOLOGY) OR OTHER THIRD PARTY INTEGRATION OR THIRD PARTY NETWORKS FOR THE BORROWING, SALE OR EXCHANGE OF DIGITAL ASSETS OR THE MANAGEMENT OF VAULTS, YIELD ACCOUNTS, AND REWARD-BEARING AND LENDING PROTECTION FEATURES, (F) ANY ACTION TAKEN IN RELIANCE ON DEPLOYMENT STRATEGIES OR OTHER INFORMATION OR CONTENT MADE AVAILABLE THROUGH THE SERVICES, (G) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO CONCRETE IN FEES IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (H) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL, OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold the Concrete Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses, and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder in any way (by operation of law or otherwise) without Concrete's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Choice of Law. These Terms are governed by and will be construed under the laws of the Cayman Islands, without regard to the conflicts of laws provisions thereof.
Arbitration Agreement. Please read the following ARBITRATION AGREEMENT carefully because it requires you to arbitrate certain disputes and claims with Concrete and limits the manner in which you can seek relief from Concrete. Both you and Concrete acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Concrete's officers, directors, supervisors, employees and independent contractors (“Personnel”) are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third-party beneficiary hereof pursuant to the Contracts (Rights of Third Parties) Act (as amended). Nothing in these Terms limits, restricts, or excludes any rights or remedies available under MiCAR or other applicable mandatory law.
(a) Arbitration Rules; Applicability of Arbitration Agreement. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Terms directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in George Town, Grand Cayman, the Cayman Islands. The arbitration will proceed in the English language and be administered by the Cayman International Mediation & Arbitration Centre (“CI-MAC”) in accordance with the CI-MAC Arbitration Rules (the “Rules”) then in effect, which Rules are hereby deemed to be incorporated by reference to this Agreement, and governed by the Arbitration Act (as amended). Arbitration shall be conducted by a single arbitrator with substantial experience in resolving intellectual property and commercial contract disputes. The arbitrator shall be selected from the appropriate list of CI-MAC arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction.
(b) Costs of Arbitration. The Rules will govern payment of all arbitration fees. Concrete will pay all arbitration fees for claims less than seventy-five thousand ($75,000) dollars. Concrete will not seek its attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
(c) Infringement. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction, to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.
(d) Waiver of Jury Trial. YOU AND CONCRETE WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and Concrete are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Concrete over whether to vacate or enforce an arbitration award, YOU AND CONCRETE WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.
(e) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Concrete is entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below.
(f) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt-out to the following address postmarked within thirty (30) days of first accepting these Terms. You must include (i) your name and residence address, (ii) the Wallet address associated with your account, and (iii) a clear statement that you want to opt out of these Terms’ arbitration agreement:
Attn: Concrete
9 Forum Lane, PO Box 144
Camana Bay, George Town, Grand Cayman KY1-9006
Cayman Islands
(g) Exclusive Venue. If you send the opt-out notice in (f), and/or in any circumstances where the foregoing arbitration agreement permits either you or Concrete to litigate any dispute arising out of or relating to the subject matter of these Terms in court, then the foregoing arbitration agreement will not apply to either party, and both you and Concrete agree that any judicial proceeding (other than small claims actions) will be brought in the Grand Court of the Cayman Islands.
(h) Severability. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Agreement section will be null and void. This arbitration agreement will survive the termination of your relationship with Concrete.
Miscellaneous. You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that the Concrete may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Concrete agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Concrete, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Concrete, and you do not have any authority of any kind to bind Concrete in any respect whatsoever.
Except as expressly set forth in the section above regarding the arbitration agreement, you and Concrete agree that no person other than you and Concrete shall have any rights under the Contracts (Rights of Third Parties) Act (as amended) to enforce any of these Terms. The consent of or notice to any person who is not a party to the binding contract formed by your acceptance of these Terms shall not be required for any termination, rescission or agreement to any variation, waiver, assignment, novation, release or settlement under these Terms at any time.